Change of mind or Item not suitable: 

  • There will be a 10% restocking fee charged on any item returned for change of mind or incorrect item purchased. This is only valid within 7- business- days from you receiving your order,  .
  • Postage fees are not refundable.
  • Refunds are processed once the item is returned for inspection and assessment.

Special orders:

  • There will be a 25% restocking fee charged on items that are placed as special orders and requested by the customer.   it is up to the customer to do thorough research prior to placing an order to ensure the item is suitable for the purpose you intend to use it.

We reserve the right to refuse a return or refund were:

  • The product has been used, installed, damaged, altered or is not in a saleable condition. 
  • Original packaging is damaged or missing.
  • The item was purchased as a special-order, clearance or non-returnable product.